Spaceice Jewelry ("Spaceice Jewelry", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from SpaceiceJewelry.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide as well as information automatically collected when you use our website.
Information You Provide
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Full name
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Email address
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Phone number
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Billing address
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Shipping address
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Order and transaction information
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Customer support communications
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Photos, videos, and documentation submitted for return, exchange, or warranty claims
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Product reviews and feedback
Information Automatically Collected
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IP address
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Browser type
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Device type
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Operating system
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Website usage data
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Referral URLs
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Pages visited
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Time spent on pages
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Shopping activity
2. HOW WE USE YOUR INFORMATION
We use your information to:
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Process and fulfill orders
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Provide customer support
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Process returns, exchanges, and warranty claims
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Send order confirmations and shipping updates
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Improve website functionality and customer experience
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Prevent fraud and unauthorized transactions
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Comply with legal obligations
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Send promotional communications if you have opted in
3. MARKETING COMMUNICATIONS
If you choose to subscribe to our marketing communications, we may send you:
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Promotions
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Product launches
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Exclusive offers
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Company updates
You may unsubscribe at any time by:
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Clicking the "Unsubscribe" link in any marketing email
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Contacting us directly
We do not send marketing emails without a lawful basis or your consent where required by applicable law.
4. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to improve website performance and personalize your experience.
These technologies may include:
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Cookies
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Pixels
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Web beacons
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Analytics tools
Cookies help us:
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Remember your preferences
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Maintain shopping cart functionality
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Measure website performance
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Improve advertising effectiveness
You may disable cookies through your browser settings; however, some website functions may not operate properly.
5. ANALYTICS & ADVERTISING TECHNOLOGIES
We may use third-party services to analyze website traffic and improve marketing performance, including:
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Shopify Analytics
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Google Analytics
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Meta (Facebook) Pixel
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Instagram Advertising Tools
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TikTok Pixel
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Email Marketing Platforms
These services may collect information about your interaction with our website and advertisements.
6. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information.
We may share information with trusted service providers necessary to operate our business, including:
E-Commerce Platform
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Shopify
Payment Providers
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Shopify Payments
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PayPal
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Credit Card Processors
Shipping Partners
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Courier and fulfillment providers
Marketing & Communication Services
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Email marketing platforms
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Customer support providers
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Review collection platforms
These providers receive only the information necessary to perform their services.
7. USER CONTENT & REVIEWS
If you submit:
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Reviews
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Photos
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Videos
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Testimonials
you grant Spaceice Jewelry a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content on:
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Our website
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Social media channels
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Marketing materials
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Advertising campaigns
By submitting content, you represent that you own the rights to such content.
8. DATA RETENTION
We retain personal information only for as long as necessary to:
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Fulfill orders
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Provide customer support
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Meet legal obligations
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Resolve disputes
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Enforce agreements
When information is no longer required, we securely delete or anonymize it.
9. INTERNATIONAL DATA TRANSFERS
Your information may be processed and stored in countries outside your country of residence.
These countries may have data protection laws that differ from those in your jurisdiction.
When transferring personal information internationally, we take reasonable steps to ensure appropriate safeguards are in place.
10. DATA SECURITY
We implement industry-standard technical and organizational measures designed to protect your personal information.
These measures include:
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SSL encryption
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Secure payment processing
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Access controls
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Security monitoring
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. CHILDREN'S PRIVACY
Our website and products are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
12. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights regarding your personal information.
These rights may include:
Right to Access
Request access to personal information we hold about you.
Right to Correction
Request correction of inaccurate information.
Right to Deletion
Request deletion of your personal information, subject to legal obligations.
Right to Withdraw Consent
Withdraw consent for marketing communications.
Right to Data Portability
Request a copy of your personal information in a portable format where applicable.
To exercise any of these rights, please contact us using the information below.
13. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
California residents may request:
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Access to personal information collected
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Deletion of personal information
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Correction of inaccurate information
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Information regarding categories of collected data
Spaceice Jewelry does not sell personal information as defined under California law.
14. DO NOT TRACK SIGNALS
Some web browsers offer a "Do Not Track" feature.
Because there is currently no consistent industry standard for responding to such signals, our website may not respond to Do Not Track requests.
15. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any third-party websites they visit.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
Any changes will be posted on this page along with an updated revision date.
Continued use of our website following updates constitutes acceptance of the revised Privacy Policy.
17. RELATED POLICIES
For additional information, please review:
18. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Spaceice Jewelry
Email: service@spaceicejewelry.com
Address:
Flat 2, 1 Bow Street,
London, E15 1HD,
United Kingdom
Customer Support Response Time:
24–48 Business Hours